Course Details
EQF/MQF
Level 5 Qualification
ECTS Credits
30 ECTS
Duration of Study Programme
6 months – Part-Time, Twice a Week
Awarding Body
Domain Academy
Intakes
First Intake October 2022
Malta/EU Price
€1,590
Operational End Date
Re-accreditation scheduled for 2026
Mode of Delivery
Traditional/Face-to-Face Learning
Pass Rate
NA
Course description
About:
This qualification is ideal for learners who have obtained the matriculation certificate or relevant qualification at MQF/EQF Level 4 and would like to peruse a progression route to a degree-level study in Hospitality management. It is also suitable for mature learners who are currently employed and wish to change or advance their career in hospitality management.
Target Group:
Learners who wish to widen access to higher education and improve the career prospects within the hospitality sector.
Target Audience:
- 18+
What you will study
You will study modules such as:
- Managing the customer experience * – 8 ECTS – 200 Total Learning Hours
This unit provides the Learner with background knowledge and understanding of hospitality business. It also provides the learner effective customer experience management within the service sector business to maximise customer satisfaction
- The Hospitality Business Management Toolkit * – 7 ECTS – 175 Total Learning Hours
This unit is designed to provide learners with key skills for becoming competent managers in a hospitality environment. This allows the learners to understand key principles with regard to key performance indicators both financial and non-financial.
- Leadership and Management for the Service Industries * – 7 ECTS – 175 Total Learning Hours
This unit enables learners to gain understanding of leadership and management principles. This enables them to review their potential for a career in management in the service sector. The learners will be given the opportunity to explore the structures and cultures of organisations and learn classical management theories and leadership styles. Learners will explore how these theories and styles are applied to manage commercial organisations.
- Human Resource Management * – 8 ECTS – 200 Total Learning Hours
The aim of this unit is to enable learners to understand and apply principles of effective Human Resource Management (HRM). Being able to attract, recruit and retain talented staff is at the core of all HRM activity. This unit will explore the tools and techniques used in HRM to maximise the employee contribution and how to use HR methods to gain competitive advantage.
* Exit Awards:
- Award in Managing the Customer Experience
- Award in the Hospitality Business Management Toolkit
- Award in Leadership and Management for the Service Industries
- Award in Human Resource Management
How you will learn
This diploma is delivered with a flexible classroom-based method, through a variety of course materials, case studies, discussions, presentations, enquiry-based learning and problem-solving activities. We provide you with key reading and research activities, and you will make the most of our own teaching portal.
Where you will learn:
Lessons will be held in class in our premises at Domain Building, 102/104, Constitution Street, Mosta.
Assessment
Method of Assessment:
Formative assessment
The goal of formative assessment is to monitor student learning to provide ongoing feedback that can be used by lecturers to improve their teaching and by students to improve their learning and development. More specifically, formative assessments throughout the modules will:
– help students identify their strengths and weaknesses and target areas that need improvement
– help lecturers recognise where students are struggling and address problems immediately
Summative assessment
Assessments will be designed according to the guidelines of each module specification. In general, the assessments will enable learners to demonstrate achievement of learning outcomes across the individual elements of the program. The range of assessments utilized will normally include essays, reports, presentations and other structured assignments.
Assessments are drafted in conjunction with the curriculum development department and tutor concerned. Final version is confirmed by the curriculum development department.
Assessments are moderated by tutor concerned, then also verified by the Internal Verifier.
The assessment will be based on assignment for each module. There may be one or two assignment for each module.
The assignment will consist of criteria related to each topic within the module with the respective outcomes.
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Course Language:
English
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Structure of Programme:
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Teaching, Learning and Assessment Procedures:
This programme offers both variety and flexibility, ensuring that the learning and assessment activities are relevant and of value for future progression. Throughout this programme learners are continuously and actively involved in all teaching methods including;
- Lectures
- Hands-on activities
- Seminar
- Workshops
- Enquiry-based learning
Lectures and other teaching methods are delivered interactively, with discussion sessions and tutorials in the form of hands-on and problem-solving activities building on the relevant academic study skills including Business management concepts and practices.
These activities help learners to use different research and online tools. Learners are asked to reflect on the tools and activities, inviting discussions with regards to their own knowledge and skill and adapt these tools to their current situations and contexts. Feedback is given where appropriate throughout the course.
Learners are also introduced to appropriate websites and other related material for further development of their knowledge and skills.
Lectures and other teaching methods are delivered interactively, with discussion sessions and tutorials in the form of hands-on and problem-solving activities building on the relevant academic study skills including Business management concepts and practices.
These activities help learners to use different research and online tools. Learners are asked to reflect on the tools and activities, inviting discussions with regards to their own knowledge and skill and adapt these tools to their current situations and contexts. Feedback is given where appropriate throughout the course.
Learners are also introduced to appropriate websites and other related material for further development of their knowledge and skills
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Grading System:
Grading will be based on – Pass – Merit – and Distinction.
Resits will be permitted for each respected assignment and module. No more than two resits are permitted to the student and the grading will be only a Pass.
Entry requirements
- Matriculation Certificate equivalent to A’ level Standard of Education; or
- MQF/EQF- Level 4 qualification or equivalent
In the case of learners whose first language is not English, then IELTS 6.0 (or equivalent) is required.
- Recognition of Prior Learning (RPL) can be considered and applied on this programme – using a learner’s evidence of earlier learning and achievement towards part of this qualification.
- In certain circumstances, learners with considerable work experience but no formal qualifications may be considered, subject to interview and being able to demonstrate their ability to cope with the demands of the course.
Fees & funding
Get 70% back on the full course fee upon successful completion.
Current Fees
| Full-time | Part-time | |
|---|---|---|
| Malta/EU | €1,590 | €1,590 |
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MFHEA Licence Nº: 2011 – TC – 01
Further and Higher Education Institution
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Last Updated: 03rd May 2022