Undergraduate Certificate in Hospitality Management

Undergraduate Certificate in Hospitality Management 2021-07-27T08:56:16+00:00

Course Details

EQF/MQF Level

Level 5

ECTS Credits

30 ECTS

Duration of Study Programme

6 months

Awarding Body

Domain Academy

Intakes

September & January

Malta/EU Price

€1,500

Course description

This course is designed to support progression into relevant occupational areas linked to careers in hospitality.

The course offers different pathways for learners who wish to specialise on a particular aspect of hospitality:

  • Culinary Arts management
  • Food and Beverage
  • Accommodation and Revenue management
  • Innovative marketing and sales
  • Events
  • Operations Management

This course is equivalent to the first year of a 3-year degree programme in Hospitality Management. Successful students can progress towards a degree-level study.

What you will study

You will study modules such as:

  • Managing the customer experience *

This unit provides the Learner with background knowledge and understanding of hospitality business. It also provides the learner effective customer experience management within the service sector business to maximise customer satisfaction

  • The Hospitality Business Management Toolkit *

This unit is designed to provide learners with key skills for becoming competent managers in a hospitality environment. This allows the learners to understand key principles with regard to key performance indicators both financial and non-financial.

  • Leadership and Management for the Service Industries *

This unit enables learners to gain understanding of leadership and management principles. This enables them to review their potential for a career in management in the service sector. The learners will be given the opportunity to explore the structures and cultures of organisations and learn classical management theories and leadership styles. Learners will explore how these theories and styles are applied to manage commercial organisations.

  • Human Resource Management *

The aim of this unit is to enable learners to understand and apply principles of effective Human Resource Management (HRM). Being able to attract, recruit and retain talented staff is at the core of all HRM activity. This unit will explore the tools and techniques used in HRM to maximise the employee contribution and how to use HR methods to gain competitive advantage.

Exit Awards:

  • Award in Managing the Customer Experience
  • Award in the Hospitality Business Management Toolkit
  • Award in Leadership and Management for the Service Industries
  • Award in Human Resource Management

How you will learn

This diploma is delivered with a flexible classroom-based method, through a variety of course materials, case studies, discussions, presentations, enquiry-based learning and problem-solving activities. We provide you with key reading and research activities, and you will make the most of our own teaching portal.

Method of Assessment

This programme offers both variety and flexibility, ensuring that the learning and assessment activities are relevant and of value for future progression. Throughout this programme learners are continuously and actively involved in all teaching methods including;

  • Lectures
  • Hands-on activities
  • Seminar
  • Workshops
  • Enquiry-based learning

Lectures and other teaching methods are delivered interactively, with discussion sessions and tutorials in the form of hands-on and problem-solving activities building on the relevant academic study skills including Business management concepts and practices.

These activities help learners to use different research and online tools. Learners are asked to reflect on the tools and activities, inviting discussions with regards to their own knowledge and skill and adapt these tools to their current situations and contexts. Feedback is given where appropriate throughout the course.

Learners are also introduced to appropriate websites and other related material for further development of their knowledge and skills.

Lectures and other teaching methods are delivered interactively, with discussion sessions and tutorials in the form of hands-on and problem-solving activities building on the relevant academic study skills including Business management concepts and practices.

These activities help learners to use different research and online tools. Learners are asked to reflect on the tools and activities, inviting discussions with regards to their own knowledge and skill and adapt these tools to their current situations and contexts. Feedback is given where appropriate throughout the course.

Learners are also introduced to appropriate websites and other related material for further development of their knowledge and skills

Entry requirements

  • Matriculation Certificate equivalent to A’ level Standard of Education; or
  • MQF/EQF- Level 4 qualification or equivalent

In the case of learners whose first language is not English, then IELTS 6.0 (or equivalent) is required.

  • Recognition of Prior Learning (RPL) can be considered and applied on this programme – using a learner’s evidence of earlier learning and achievement towards part of this qualification.
  • In certain circumstances, learners with considerable work experience but no formal qualifications may be considered, subject to interview and being able to demonstrate their ability to cope with the demands of the course.

Fees & funding

Get 70% back on the full course fee upon successful completion.

Current Fees

Full-time Part-time
Malta/EU €1,500 €1,500

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